Membership terms and conditions Contact information By joining the Royal Hospital (RHC) as a Member, you agree to RHC using your details to process and manage your Membership and to provide you with Membership services. This will include notifying you (by post, email or telephone) when there are changes to your Membership scheme, or when your Membership is due for renewal. RHC will also keep in touch with you to share relevant news relating to Membership, events, services and fundraising. You can manage your communication preferences at any time or unsubscribe from mail or emails by notifying us by email to [email protected]. From time-to-time RHC may contact lapsed and cancelled Members who have signed up to receive marketing communications from RHC by email, mail or phone. If lapsed or cancelled Members prefer not to be contacted for this purpose, they should notify us by email to [email protected]. You may also contact our Membership Team by mail or phone at: Royal Hospital ChelseaRoyal Hospital RoadLondonSW3 4SR Phone: 020 7881 5516 Your membership RHC offers a range of benefits through its Membership schemes. On payment of an annual fee, your Membership will last for 12 months from the date of payment. RHC shall determine and publish application and renewal fees from time to time and will notify Members of changes ahead of annual renewals. Subject to your statutory rights to cancel, a Membership fee shall not be refunded.RHC reserves the right to offer time-limited discounts or incentives on Membership subscriptions from time to time. These will only be available to Members joining or renewing within the time frame specified. Membership benefits Membership of RHC offers a range of benefits which are listed on our website. RHC may, from time to time, review the range of benefits on offer to you and reserves the right to make changes. We will communicate these changes to Members in advance by email, mail and on our website. Due to high demand for the RHS Chelsea Flower Show Private View and drinks reception, at least one named Governor's Circle member must be in attendance in order to use this benefit. Renewal notifications and expiry of membership Members will be sent a renewal notice in the month before their expiry date. Members who pay their renewal fee late, but no more than three months after their renewal due date, will have their Membership renewal backdated to the renewal due date, to ensure there is no break in Membership cover, so that benefits can continue to be enjoyed seamlessly. Any unused Membership benefits will expire at the end of the Membership period and cannot be carried forward into subsequent years. A Member must notify RHC of any change of address and contact details for communication as soon as is possible. RHC will not be responsible for losses of any kind, including loss of benefits, that may arise as a result of the failure of a Member to advise RHC of a change of address or contact details. Termination of membership RHC may reject any application for Membership where an individual or corporate body, association or organisation appears to be ineligible for Membership or for any other reason where they consider it to be in the interest of RHC to do so. Membership shall be terminated (i) if payment of any Membership fee has not been received by RHC within three months of the due date; or (ii) if after considering a complaint concerning the conduct of an individual Member the Membership team is of the view that Membership should be terminated.